Privacy Policy – GS Finance

Effective Date: 11 January 2026

GS Finance (“App”, “we”, “our”, “us”) is a digital loan application owned and operated by G.S. Leasing and Finance Private Limited, an RBI-registered Non-Banking Financial Company (NBFC). This Privacy Policy explains how we collect, use, share, store, and protect user information in accordance with RBI guidelines, the Digital Personal Data Protection Act, 2023, and Google Play Personal Loan App policies.

1. Company Details

Company Name: G.S. Leasing and Finance Private Limited
CIN: U65921MP1995PTC010082
Status: RBI Registered Non-Banking Financial Company (NBFC)

Registered Office Address:
37, Aacharya Nagar Colony, Azad Ward,
Gadarwara, District Narsinghpur,
Madhya Pradesh – 487551, India

Email: support@gsfinance.in
Phone: 9244565757
Website: https://gsfinance.in

2. Information We Collect

3. Information We Do NOT Collect

4. Purpose of Data Collection

5. Loan Approval Disclaimer

Loan approval is not guaranteed and is subject to eligibility checks, verification, and internal credit assessment as per RBI guidelines.

6. Payments & SDK Usage

Loan repayments are processed only through authorized payment gateways. The GS Finance app uses the following payment gateway SDKs strictly for user-initiated EMI repayments:

No card details, UPI IDs, net banking credentials, or OTPs are stored by GS Finance. All sensitive payment data is securely handled by the respective payment gateway providers.

7. Fees & Charges Transparency

Applicable charges, including processing fees (1% to 5% of loan amount plus applicable taxes) and late payment charges, are clearly disclosed in the app and loan agreement. No hidden or compound charges are applied.

8. Permissions Usage

9. Communication Policy

Users may receive SMS, calls, emails, or WhatsApp messages strictly for transactional purposes such as loan updates, EMI reminders, payment confirmations, and support communication.

10. Data Sharing & Third-Party Disclosure

We do not sell, rent, or share user data with advertisers or marketing agencies.

11. Credit Bureau Reporting

Loan information may be reported to credit bureaus as required by law. Delayed or missed payments may negatively impact the user’s credit score.

12. Security Measures

We implement reasonable and industry-standard technical and organizational security measures to protect user data from unauthorized access, loss, or misuse.

13. Data Retention

Loan-related data is retained for up to 5 years after loan closure, or longer if required under RBI guidelines or applicable laws.

14. User Rights

15. User Consent & Withdrawal

By using the GS Finance app, users provide explicit consent for the collection and processing of their personal data. Users may withdraw consent by contacting support@gsfinance.in.

16. App Uninstall & Data Deletion

Uninstalling the app does not automatically delete user data. Data deletion requests may be submitted to support@gsfinance.in and will be processed in accordance with applicable laws.

17. Eligibility & Children’s Privacy

Services are available only to individuals aged 21 years and above. We do not knowingly collect data from minors.

18. Fair Practices & Ethical Recovery

GS Finance strictly follows RBI’s Fair Practices Code and ethical recovery practices.

19. Fraud Disclaimer

GS Finance does not charge any advance or upfront fees for loan approval.

20. Law Enforcement & Regulatory Compliance

User information may be disclosed only when required by applicable law or legal process.

21. Cookies & Website Tracking

Our website may use cookies for basic functionality and analytics. Users may control cookies through their browser settings.

22. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Courts located in Madhya Pradesh shall have exclusive jurisdiction.

23. Grievance Redressal Officer

Name: Ms. Shakshi Mishra
Designation: Grievance Redressal Officer
Email: support@gsfinance.in
Phone: 9244565757

All grievances will be acknowledged within 48 hours and resolved within 30 days as per RBI guidelines.

24. Policy Updates

This Privacy Policy may be updated from time to time. Updated versions will be published on the app and website.

25. Compliance Declaration

GS Finance complies with RBI Fair Practices Code, Digital Personal Data Protection Act, 2023, and Google Play Personal Loan App policies.